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#Knights

Conversion Rate Optimization that turns more visitors into customers.

More traffic means little if people leave without taking action. We uncover friction, improve the customer journey and run evidence-led experiments that help turn clicks into leads, bookings and sales.

The #Knights marketing and strategy team

Trusted by 60+ startups and global brands, across 20+ industries.

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The problem

Conversion leaks hiding in plain sight

Every drop-off tells you where visitors need more clarity, confidence or a smoother path to action.

“

We pay for traffic, but visitors rarely take action.

We find where paid and organic visitors lose momentum, then improve relevance, clarity and the next step.

“

Our cart abandonment keeps getting worse.

We review product pages, shipping surprises, trust signals and checkout steps to address costly friction.

“

Mobile brings most visits, but hardly any sales.

We prioritize mobile speed, readability, tap targets, navigation and thumb-friendly forms.

“

People start our forms but never finish.

We simplify field requirements, error states, reassurance and follow-up to recover missed enquiries.

“

Our landing pages look good but underperform.

We align the headline, offer, proof and CTA to the intent behind each campaign.

“

We keep redesigning pages without knowing why.

Behavioral research and testable hypotheses replace opinion-led changes and endless revisions.

“

We cannot explain why conversions dropped.

We check analytics, events, device segments and funnel steps to find the real point of failure.

“

Visitors compare us, hesitate, and disappear.

Better value propositions, objections handling and credible proof help visitors choose confidently.

“

Customer acquisition costs rise every month.

Improving conversion efficiency can help existing traffic generate more value before spend increases.

Why CRO matters

More traffic isn't always the answer.
Better conversion is.

CRO makes the audience you already attract more valuable—by reducing friction, sharpening your offer and learning what actually influences customer decisions.

01

More value per visit

Improve the percentage of visitors who become customers, leads or bookings, and make existing acquisition work harder.

01
02

Less friction

Fix confusing journeys, slow interfaces and avoidable objections before they cost you conversions.

03

Smarter decisions

Use session insights, funnels, research and experiments—not internal opinions—to prioritize changes.

04

Continuous improvement

A repeatable program of research, testing and learning creates an engine for growth, not a one-off redesign.

04
What we optimize

CRO services for every conversion bottleneck

From the first impression to the final form or payment, we combine research, design, copy and experimentation.

Conversion & Funnel Audit

A structured analysis of page journeys, micro-conversions and drop-offs, with findings prioritized by business impact.

GA4 ReviewFunnel MappingBehavior AnalysisQuick WinsOpportunity Score

Landing Page Optimization

Build stronger landing experiences for your ads, search traffic and campaigns, from first headline to final CTA.

Message MatchConversion CopyCTA HierarchyLead FormsMobile UX

E-commerce & Checkout CRO

Reduce hesitation from product discovery to payment with better product detail pages, carts, trust signals and checkout usability.

PDP OptimizationCart UXCheckout FrictionTrust SignalsShopify & WooCommerce

A/B Testing & Experimentation

Turn research into hypotheses, design alternative experiences and evaluate tests against appropriate success and guardrail metrics.

Test StrategyVariantsExperiment QAStatistical ReviewLearnings Library

UX Research & Behavioral Insights

Understand the reasons behind the numbers using user sessions, heatmaps, surveys, interviews and usability studies.

HeatmapsSession ReplaysUser InterviewsOn-site SurveysUsability Testing

Analytics & Conversion Tracking

Give every optimization effort a reliable baseline by auditing goals, events, segments, consent and reporting.

GA4 EventsGTMMeasurement PlanDashboardsAttribution Context
Deliverables

A clear action plan, not another guess.

Every deliverable connects an observed problem with a practical improvement and a way to measure whether it worked.

01

Conversion baseline & funnel map

Your key conversions, audience segments and stage-by-stage drop-offs organized into a clear starting point.

02

UX friction & behavior findings

Annotated page-level observations from analytics, session data and research—not guesses.

03

Prioritized opportunity backlog

Testable hypotheses ranked by potential impact, confidence and implementation effort.

04

Page & copy recommendations

Concrete changes for hierarchy, value proposition, trust, forms and calls to action.

05

Experiment plans & variants

Test briefs with goals, variants, events, quality checks and decision criteria.

06

CRO roadmap & learning reports

A sequenced optimization plan, experiment records and next actions for your team.

Modern marketing analytics dashboard
Our process

Our 5-phase CRO framework

We start with a reliable baseline and clear priorities. Testing timelines depend on traffic volume, effect size and the evidence needed to decide.

Phase 1

Baseline & Alignment

Week 1
  • Agree primary and supporting conversion goals
  • Validate key events, traffic segments and data quality
  • Identify the most valuable customer journeys
Phase 2

Behavioral Diagnosis

Weeks 1–2
  • Review funnel drop-offs and landing page performance
  • Explore heatmaps, replays and user feedback when available
  • Identify friction across desktop and mobile
Phase 3

Hypotheses & Design

Weeks 2–3
  • Score opportunities by impact and effort
  • Build clear hypotheses, copy and design variants
  • Define the metrics and QA checklist for each test
Phase 4

Experiment & Measure

Traffic-dependent
  • Launch approved changes or controlled experiments
  • Monitor instrumentation and quality guardrails
  • Review results against agreed decision criteria
Phase 5

Learn & Optimize

Ongoing
  • Document wins, neutral outcomes and learnings
  • Roll out validated improvements responsibly
  • Refine the next tests and optimization roadmap
Industries

Better journeys for different buyers and business models

Conversion barriers change with the product, audience and buying cycle. We tailor our research and experiments to how your customers actually decide.

Industries we work across

💼 B2B & SaaS

Improve demo requests, free trials, lead qualification and onboarding journeys across long buying cycles.

🏕️ Travel & Tourism

Reduce booking friction, simplify availability and pricing, and help guests complete reservations with confidence.

📱 Apps & Sports

Optimize sign-up, activation, paywalls and in-app upgrade journeys from first visit to meaningful use.

💳 Fintech & Finance

Make complex offers clearer, streamline applications and strengthen trust at sensitive decision points.

🏗️ Construction & Real Estate

Turn high-intent browsing into calls, viewing requests and qualified quote enquiries.

🛒 E-commerce & DTC

Improve product pages, cart journeys, checkout completion and the steps that drive repeat purchase.

🩺 Health & Wellness

Create accessible, reassuring journeys that help people understand services and book appointments responsibly.

🍽️ Food & Hospitality

Reduce booking and ordering friction, surface essential details and increase completed reservations.

🎓 Education & Coaching

Improve course discovery, program comparisons, applications and consultation booking flows.

Built for every stage of growth

🚀 Startups

Find the fastest high-value improvements while building a baseline for future experiments.

🏢 Established Companies

Uncover legacy friction and create a structured, ongoing optimization program.

🤝 B2B Companies

Improve lead quality and sales-ready conversions, not just form submission volume.

🛍️ B2C Brands

Optimize discovery, trust, offer clarity and checkouts across devices.

📍 Small & Local Businesses

Make it easy for local customers to call, book, request a quote or visit.

Selected digital work, real outcomes.

Projects across web, search, branding and acquisition. These are broader client outcomes, not claims of CRO test uplift.

Coach360 official case-study featured image
Sports tech Brand & acquisition

Coach360

A complete visual and marketing system to make a complex coaching platform easy to understand and promote.

FranceOngoing since Nov 2024Video · UI/UX · Email
+350% App user acquisition
View full case study
BabaCamper official case-study featured image
Travel & tourism Web & SEO

BabaCamper

A booking-ready website and SEO strategy that brought international travellers to a Moroccan campervan brand.

Morocco6-month engagementWebsite · Booking · SEO
11K Monthly organic visitors in 3 months
View full case study
BCIF official case-study featured image
FinTech SEO & content

BCIF

A marketing-led digital overhaul: new website, SEO content engine, reporting and investor-focused positioning.

Switzerland3-month projectSEO · Website · Content
+1,200% Organic traffic growth
View full case study
Well Built Consulting official case-study featured image
B2B Brand & content

Well Built Consulting

Brand voice, social design and an always-on content engine for US construction consultants.

United States6-month projectBrand · Social · Video
104 Promotional posts in 4 months
View full case study
BCIF Gold official case-study featured image
FinTech Website launch

BCIF Gold

A fast-moving digital launch combining the website, content, social assets and a memorable 3D coin identity.

Slovenia1-week launchWebsite · Content · Design
1 week Project delivery time
View full case study

Our rating based on verified client reviews

Your team

Meet your #Knights
conversion team

Strategy, research, design, copy and development under one roof. We put the right specialists on the journeys that influence your most valuable outcomes.

Research-led CROExperiment designMobile-first UXTracking & analyticsImplementation ready

01Account Lead

Coordinates priorities, approvals and delivery so CRO work stays aligned with business goals.

02CRO Strategist

Leads diagnosis, experiment priorities and the optimization roadmap.

03UX Researcher

Uncovers why users hesitate through journey research, qualitative feedback and usability findings.

04Analytics & Experimentation Specialist

Validates events and funnels, shapes test measurement and interprets results with care.

05Conversion Copywriter

Clarifies value propositions, addresses objections and builds stronger page messaging.

06UX/UI Designer

Turns research into accessible, mobile-first page flows and test variants.

07Web Developer

Implements and quality-checks improvements on your existing site or storefront.

CRO packages

Start with an audit. Keep improving.

Choose a focused CRO review, a deeper optimization sprint or ongoing experimentation support. Scope is confirmed together before kickoff.

Shown prices follow the source page's package framework and are indicative for CRO. Confirm exact deliverables and rates before publishing.

Build your package

Need CRO and
other growth services?

Combine landing page optimization with paid media, SEO, email, design or development. Build one connected package around your growth goals.

Calculate Your Quote
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Why #Knights

Why teams choose #Knights
for conversion optimization

A practical CRO partner that connects customer insight to better experiences and measurable decisions.

📊 Evidence Over Opinions

Analytics and user behavior guide the work; hypotheses are based on observable conversion barriers.

🧩 The Whole Journey

We review acquisition intent, messaging, on-page UX, forms, checkout and follow-up together.

👥 One Connected Team

CRO strategists, UX specialists, copywriters, designers and developers work from the same priorities.

🛠️ Recommendations You Can Ship

Specific page updates, experiment briefs and handoff details—not vague advice to “improve UX.”

💰 Efficient Senior Expertise

Flexible project and ongoing models without the overhead of assembling a full internal CRO team.

⚡ Quick Wins + Long-Term Tests

We distinguish obvious usability fixes from changes that deserve controlled validation.

🎯 Priorities That Matter

Opportunities are evaluated for business impact, confidence, effort and measurement feasibility.

🤝 Research Through Implementation

We can diagnose the problem, create the solution and collaborate on deployment.

🤖 Tools Used With Judgment

Analytics, research and AI-assisted synthesis help us work efficiently; human review stays essential.

🔍 Transparent Experiment Reporting

See what was tested, what happened, what remains uncertain and what we recommend next.

🛡️ No Inflated Uplift Promises

Results vary by traffic, baseline and business. We focus on reliable learning, not guaranteed percentages.

FAQ

Frequently asked questions about CRO

What is Conversion Rate Optimization (CRO)?

CRO is the ongoing practice of improving how effectively a website or product turns visitors into meaningful actions, such as qualified leads, purchases, bookings or trial sign-ups.

What does a CRO audit include?

We review analytics, key funnels, mobile and desktop UX, landing pages, trust signals and user behavior data where available. You receive findings and prioritized recommendations.

How soon can we see improvements?

Initial usability fixes can be identified quickly. Meaningful experiment results depend on traffic levels, your baseline and the size of the change being measured.

Do we need high traffic to benefit from CRO?

No. Low-traffic businesses can still improve usability through expert review, customer research and qualitative testing. They may not have enough volume for reliable small-effect A/B tests.

How do you decide what to test first?

We weigh observed friction, expected business impact, confidence, implementation effort and whether a test can be measured responsibly.

Can you optimize only one landing page?

Yes. We can focus on a single campaign landing page, important product page, lead form or checkout step.

Do you run experiments on mobile separately?

We analyze performance by device and audience. Whether to split an experiment depends on your traffic volume and the question being tested.

Which platforms can you work with?

We can scope CRO work for common environments such as WordPress, Elementor, Shopify and custom websites, subject to their technical setup and available access.

What analytics or testing tools are required?

We start with what you already use. GA4 and a tag management setup can help; session analytics or experimentation tools are selected only when useful and appropriate.

What metrics do you use to measure success?

The primary goal may be qualified leads, purchases, bookings or trial activations. We also track supporting metrics and guardrails such as revenue quality, errors and checkout completion.

Will CRO require a full website redesign?

Usually not. We look for specific improvements first and recommend a larger redesign only when structural issues justify it.

How is CRO different from SEO or paid advertising?

SEO and paid campaigns primarily help attract visitors. CRO focuses on what happens after they arrive, while coordinating with the intent and promises set by those channels.

Can you implement the changes yourselves?

Yes, when included in scope. Our design and development specialists can prepare or implement improvements, or work with your internal team.

Do you guarantee a conversion-rate increase?

No responsible CRO program can guarantee a particular uplift. We agree on goals, implement changes carefully and report results and uncertainty transparently.

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Make more visits count.
Start converting smarter.

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